Page 9 - Charters Group - Leading by Example
P. 9

 I’m fortunate to have enjoyed an incredible career in property and, after 30 years, I’m still doing a job that I love and which continues to send exciting new opportunities our way.
As Sales Managing Director of Charters Estate Agents, I lead our residential sales as well as the Group’s branches and their results. It’s rewarding that, even in challenging times, we’ve delivered some superb results for our clients and created outstanding customer experiences they’ll remember for all the right reasons and keep coming back to us.
That’s all down to our people and the way we deliver the Charters message. I’m passionate about career development, from recruiting the best staff, training them to make a difference for our clients and retaining them so they continue to be part of the winning culture we’ve all worked so hard to attain.
The future for us is bright, but we have to keep evolving - we’re aiming to grow our network of offices across Hampshire and Surrey and we’re very good at identifying new opportunities in new locations.
That said, after what already seems like a lifetime in this industry, it’s the people who ensure the Charters name stands apart from the competition. It’s the teams who give us their very best every day and, naturally, our customers. Of the 40 property industry awards we’ve won over the last five years, those that stand out are the ones voted for by our customers. To be voted Number One out of 12,500 agencies by the people we serve is a staggering achievement - that’s what really makes me proud.
6,557
HOMES SOLD ACROSS OUR NETWORK
1,072
FEEFO
CUSTOMER REVIEWS - 5 STAR RATING
488
GOOGLE CUSTOMER REVIEWS - 5 STAR RATING























































































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